LEARN FROM OUR PREVIOUS QUESTIONS:
The meters and services we offer is for sub-metering. Our system is not linked to any municipality or Eskom.
1. Who can use a Sub-Meter?
2. What is Sub-Metering?
3. Can any Electrician install Prepaid Sub-Meters?
Meters are supplied with installation instructions so any qualified electrician can install a sub meter. Contact us to find out more.
4. Where can I purchase prepaid electricity for my meter?
Prepaid Tokens can be purchased at any retail shop displaying the Uni-pin logo in your area. Accessible sites are BP, SASOL & Engen petrol garages.
5. Is there a minimum meter order quantity?
No. We will be happy to sell you 1 (one) meter at a time. Every customer is important to us.
6. How do I check and monitor my tenants purchases?
Easy, we provide free online reporting on our website. Login in using your unique username and password. Go to the VENDING menu and log in there.
7. How is the kWh rate for the meter determined?
We ask that you provide us with a copy of your municipal or utility provider electricity bill, and the rate per kWh is set at the same rate you are being charged by your provider.
8. When do I get the money collected to pay the municipality account?
Our billing cycle runs from the 25th to the 26th of every month. We pay the money directly into your bank account on a monthly basis.
9. Can I register additional meters online?
Yes you can. Follow the VENDING menu item, complete the online form and submit the form. We will confirm registration and activation.
ONLY METERS SOLD BY US CAN BE REGISTERED ONLINE FOR VENDING!
9. What is Unipin and how does it work?
Watch this short video.
10. What is a “key change” that everybody is talking about?
This is a simple industry process followed that allows your current prepaid meter(s) to be linked to our vending system to allow us to act as your new service provider (for what ever reason). Its as simple as completing a authorisation form and entering a some 20 digit numbers into your meter. This will effectively disable you meter on the old vending system and enable it on ours. From this point on Mobi Power takes control of the money collection process and customer services.
Did not find the answers you were looking for? Contact us directly and we will gladly get back to you.